Accessibility statement

At FutureYou Cambridge, we are committed to ensuring our website is accessible to as many people as possible. We are continually working to improve the user experience for everyone and to apply the relevant accessibility standards wherever feasible.

If you encounter any barriers while using our website, please contact us. Your feedback is invaluable and helps guide our ongoing improvements.

1. Conformance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. This means that while most content meets accessibility requirements, some parts may not yet be fully accessible. Details of known issues are listed below.

2. Measures to Promote Accessibility

We are actively working to enhance accessibility across our website. Measures include:

  • Ongoing updates to reduce or remove known barriers.
  • Engagement with third-party experts to review and advise on accessibility best practices.
  • Regular accessibility checks during website updates and feature development.

Current features that support accessibility include:

2.1 Zoom Function

You can enlarge or reduce content on the site:

  • On PC: Hold CTRL and scroll with your mouse, or use CTRL + to zoom in and CTRL - to zoom out.
  • On Mac: Use Option + Command + = to zoom in, and Option + Command + - to zoom out.

2.2 Colour and Contrast

Your device settings can be used to adjust colour schemes to improve readability and reduce eye strain.

2.3 Mobile Responsiveness

Our website supports both portrait and landscape viewing on mobile devices for a better user experience.

2.4 Keyboard Navigation

The site is designed to be navigable using a keyboard alone, supporting users who do not use a mouse or touchpad.

3. Known Limitations

We are aware of the following areas that may currently present accessibility challenges:

  • Some PDF documents may not be fully accessible to screen readers.
  • Some video content may not include subtitles.
  • Audio or video transcripts may not be available in all cases.
  • Some images may lack alternative (alt) text descriptions.

We are working to address these issues as part of our ongoing development roadmap.

4. Browser Compatibility

Our site is optimised for use with modern browsers and assistive technologies. For the best experience, we recommend keeping your browser and assistive software up to date and ensuring you have security tools such as antivirus protection enabled.

5. Ongoing Monitoring

Accessibility is a key consideration in our website development process. We conduct periodic accessibility audits and continuously review user feedback to prioritise improvements.

6. Contact for Help and Feedback

If you experience difficulty accessing any part of our website, or if you notice content that you believe is not accessible, please get in touch:

Email: [email protected]

Phone: 01223 750 874
Address: FutureYou Cambridge, 20 Station Road, Cambridge CB1 2JD

When contacting us, please include details such as the page or feature affected, a description of the issue, and the technology or device you're using (e.g. browser version, screen reader, etc.). Your input helps us deliver a better experience for all users.

Thank you for your support in helping us make our site more accessible.

Last updated: 7th July 2025